In my clinical trials career, we needed to train thousands of doctors, site staff, and patients how to use our electronic Patient Reported Outcomes technology across the globe while remaining 21 CFR Part 11 compliant.
Later, in small-scale wind turbines, we needed sales people, installers, and distributors to adhere to best-practice process and aid compliance.
“If only we had a mobile-friendly content creation, automation, and compliance engine that was highly affordable and super easy for rapid onboarding, skills transfer, compliance, and to slow the revolving door of employee and customer churn.”
So after the sale of Patient Reminders, we set about building learning technologies that are easy to use and hyper-scalable. Today, ease of use and robustness means clients go-live in hours and an average of just 2 support tickets per 100,000 users per week.