TELEPHONE TRAINERS JOURNEY with CREATE LMS

Kind words from our amazing client, Terri Griffiths – Managing Director – Thank You:

“I researched a number of LMS and e-learning platforms prior to finding CreateLMS and these guys stood out a mile, without a shadow of a doubt!

1. LMS flexibility,
2. Deep features,
3. Ease of use and
4. Personable people.

They focus on supporting you and your business rather than focusing on the pound sign. This soft approach to doing business is appreciated and unusual.

We train thousands of people face to face each year on how to use corporate telephone systems.

With COVID I needed to rapidly move to an online training model for our home working clients. Most were having their phone systems migrated from the office to their laptops (soft-phones) for home working and many needed to be re-trained.

I had been meaning to do this for years, but face to face training works well for us. The thought of developing new elearning classes was scary, yet also exciting. I knew we were taking the business to another level. We had to adapt thanks to COVID.

1. The lovely Nigel helped me with the: elearning content creation for my first few courses,
2. Guiding and advising on tools, software, elearning methods and processes. These are very different from the appraoch we use in the classroom.
3. This was a massive help and made our own learning faster, easier and more enjoyable.

We have now created 13 courses. Today, the process is fast, easy and highly repeatable. We build once and use over and over. As new phones enter the market we are able to offer curated content for online only or mixed. This allows learners to jump back to training whenever needed. Customers value this.

I know without a doubt I have chosen the best LMS platform and really enjoy working with the CreateLMS team.

Client feedback and uptake has been superb!

Our move to online training is transforming and complimenting my face to face training business. Clients benefit both ways… access to real world training as needed, with self paced elearning as desired.

Our clients are mostly large enterprises and include the NHS, this has enabled us to scale like never before. CreateLMS has taught us:

1. How to build content,
2. Commercialise it and even
3. Make the content available outside of the CreateLMS platform.

I 100% recommend CreateLMS platform the team and especially Nigel’s technical advice and ability, ideas and advice, they are truly an inspiring team.”

Terri Griffiths – Founder – Telephone Trainers Ltd