The Role of Artificial Intelligence (AI) in Learning Management Systems

The Role of Artificial Intelligence (AI) in Learning Management Systems

25 July 2017


We are huge fans of technology trailblazers, such as Tesla’s Elon Musk and Google for rewriting the rule books on innovation. At CreateLMS, we are also passionate about creating outstanding, easy to use products that users love. Our learning management system is constantly evolving and our mission is to build the World’s best LMS (learning management system).

We’re excited about the potential learning applications of emerging technologies, such as how artificial intelligence (AI) can provide opportunities for affordable consumer technology tools and have an impact on future education.

By the end of 2018, we are hoping to make it possible for learners to specify a subject they want to learn more about. Course builder is gaining AI capability and will automatically construct content from publicly available sources.

This leverages ‘YouTube” style learning which has become a natural learning style. We quickly dip in and out finding the gold and learning quickly. Now, wouldn't it be great if:

  1. Closeup-electronic-circuit-board.jpgAll that dipping could be tracked and added to the learners Continuous Professional Development (CPD) module which sits within our LMS.
  2. The output could be a custom course ready for others to help refine.

Here is how it will work. The learner will specify the topic they want to learn: e.g. Sales closing skills:

  • They will be asked what mix they prefer. Text, video, audio and duration.
  • The system then auto builds the course, picking well reviewed content.
  • Because not all content is good. The learner rates each piece - poor content is replaced or removed.
  • When completed, the learner can opt to pop the class into the library for others to use with the process repeating.

The intention is not to get rid of trainers, rather we want to make it easier for organisations to build large libraries of content that is peer reviewed and give credit for people investing development time.

Create LMS’ APAC Managing Director, Paul Dourlay explores the big questions around AI…

AI is here - Elon Musk says it is the biggest threat we face as a civilisation – it could be the rise of people skills too!

“AI is confronting us in the media and described by thought leaders such as Elon Musk as a possible existential threat or by Stephen Hawking as “the biggest event in human history,” that could be both miraculous and catastrophic. AI is not only prevalent in the media it has entered my sphere of work across learning management solutions, and also has implications on the way we go about business and what skills will be important for us into the future. Whilst working on a business proposal for work (with a little frustration) I began questioning, What if? And where to next?

AI-robotic-operations-tablet.jpgI shouldn’t complain as I’ve had a lot of success with proposal/tender submissions over the years but after completing another of too many to count, I wonder how long these documents and the process will continue like they are (generally seen as a pain in the butt for the organisation and the vendor)? Then, to extend this issue further, with the rise of AI how could current proposal processes and engagement be improved to deliver better outcomes for all and what are the implications to organisations and employees?

I’ve got no doubt that AI would do a better job at proposal documentation and submission than most organisations, and I currently dish up. But what about the selection? Imagine a solution selecting another solution – no incompetence or corruption there? However, it’s generally acknowledged that AI does not have people skills to be able to engage with the organisation/people (at least yet?).

As pointed out in a Bloomberg article by Rebecca Greenfield, “imagine what happens when automation kills computer programming, accounting, or financial analyst jobs. That either is already happening or will soon. "Anything that has a routine to it can be automated," said Ravin Jesuthasan, the managing director of the global talent practice at Willis Towers Watson, the HR consulting firm. "Artificial intelligence is doing to white-collar jobs what robotics has long been doing to blue-collar jobs." The future of … labour lies in jobs that require empathy and critical thinking. For an office worker, that could mean being able to communicate across departments,”* and by extension all stakeholders in general.

Interestingly this is currently where a lot of organisations let themselves down and successful organisations distinguish themselves.”

Please read Paul’s full article on his LinkedIn page:

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To learn more about the vision of Create LMS and how we can implement an affordable and future-proofed LMS learning management system for your organisation, please get in touch.