What is 70:20:10 and How Can an LMS Help?

What is 70:20:10 and How Can an LMS Help?

6 February 2017

Create LMS Mark Kitesurfing.jpg

Getting hands on in Tiree

In a VERY generalised nutshell, it means if we want to get good at something we should spend our development energies, in the following order:

  • 70% of our time attempting to perform the task, learning on the job, getting on with it;
  • 20% of our time talking to experts, watching and learning from others who do it better; and
  • 10% of our time taking classes, courses or reading.

When I learned to kitesurf. If I had reversed the order, I’d have spent time on really expensive classes or I would have been a YouTube armchair expert with “all the gear and no idea.” - and we have all met one of these!!!

By getting as much time on the water, in as many wind conditions as possible, meant I quickly got a good feel.... and also drank gallons of water while being dragged about. But soon the slamming stopped and I was up on my feet and ripping and jumping.

Not everyone is the same, or learns in the same way so employing a 70:20:10 approach to your training and development, helps everyone in your business achieve a balance of styles and information. A good LMS will monitor and track the individual learning and alert the support team to focus energy where help is needed most in the organisation.

What do I mean by this? How can a Learning Management System (LMS) really help if 70% of time is supposed to be spent on the job? 

A good LMS that is designed to support 70:20:10 learning will help in several ways:

Helping to build and share best practice content

If you have access to a course builder tool the experienced team members can build quick sharable content using free online sources.

There are a number of sites out there where you can gather images, slides and video either for inspiration or for images/gifs and video. Look at NiiceStocksnap and gyazofor something a little different.

Enabling mobile content building - video selfies - show n tell

Using any [decent] smartphone these days, you can quickly build “How to” videos on your phone. This can be a but a lot of fun to make and to watch. Adding in a little humor of how not to do something can making highly memerable. Just focus on 1 learning point at a time and not longer than 1-3 minutes. Get to the point fast. Just upload it to your LMS and away you go, just try it!

This is especially good for the issue at 10am on a Tuesday. Quickly assemble a team, find the solution, film it and share by Wednesday morning.

Mobile access to training

If your LMS supports it, learners can access the training anytime and on any device. I personally have tested this theory with Create eLearing LMS and built an full academy on the beach in Tiree for a client…. hence the image above.

Training management, coaching & tracking

Everyone in the business can have a learning plan for the 20: element, which is FAR easier to track with a good LMS. 

Using a a 5-star rating for learning progress, we find that managers and learners can talk openly, the learner can confirm the actions they are taking. The system monitors progress in an open and collaborative way. Spider charts show progress in pictorial form. This methodology is very motivational for the learner and the managers have almost zero reporting burden.

So if you’re a fan of 70:20:10 or even just new to the concept, there are many ways to adopt this type of thinking in your business. Quickly, cost effectively and with the support of an LMS.

If you happen to be in the need of an LMS that supports 70:20:10 please connect with me as a friend :-) - If you want to learn to Kitesurf - Search for a local school near you. Its an incredible sport!

Mark Taggart, CEO CreateLMS.