Telephone Trainers Content Hub
You choose what content you want. Any Telephone Trainers content can be hosted on Create LMS. We can provide SCORM, MP4 or Embed code files to upload to your instance.
Key Content For Every Aspect of Your Business
From Microsoft 365, Teams, SharePoint, Office, and Gmail, through Remote Working, Mental Health & well-being, Mindfulness, Cyber Security, Leadership and Management Skills, to Sales and Customer Care training, Mi Crow has got you covered.
Avaya IP Office
1. Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail
2. Phone Manager Lite/Pro Training
3. One-X Portal and Video Soft phone / One X Communicator
4. One-X Mobile/ Preferred Mobile
5. IX Workplaces/Equinox Desktop and Mobile
6. Web Conferencing Collaboration
7. System Administration Training up to Release 11
8. Voicemail Pro Administration Training
9. ACCS Agent, Supervisor and Administration Training
10. XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting
2. Phone Manager Lite/Pro Training
3. One-X Portal and Video Soft phone / One X Communicator
4. One-X Mobile/ Preferred Mobile
5. IX Workplaces/Equinox Desktop and Mobile
6. Web Conferencing Collaboration
7. System Administration Training up to Release 11
8. Voicemail Pro Administration Training
9. ACCS Agent, Supervisor and Administration Training
10. XIMA/CHRONICALL/ACR Agent, Realtime, Recording and Reporting
Gamma Horizon
1. Polycom Handsets and Voicemail
2. Soft Client
3. Horizon Collaborate Desktop and Mobile App
4. Receptionist Console
5. Integrator
6. Agent Client
7. Supervisor Client
8. Akixi Reporting
9. Horizon Contact Agent
10. Horizon Contact Supervisor
11. Horizon Contact Admin
12. User Web Portal
13. User Admin Portal
2. Soft Client
3. Horizon Collaborate Desktop and Mobile App
4. Receptionist Console
5. Integrator
6. Agent Client
7. Supervisor Client
8. Akixi Reporting
9. Horizon Contact Agent
10. Horizon Contact Supervisor
11. Horizon Contact Admin
12. User Web Portal
13. User Admin Portal
Avaya Aura
1. Handset and/or Voicemail Training 1600’s, 1400, 96/95 series handsets, J Series and voicemail
2. One-X Attendant Console and IX Equinox Console
3. One-X Portal and Video Soft phone / One X Communicator
4. One-X Mobile/ Preferred Mobile
5. IX Workplaces/Equinox Desktop and Mobile 6. Agent and CMS Supervisor
7. ASA – Avaya Site Administrator Tool
8. AACC Administrator, Supervisor and Agent
2. One-X Attendant Console and IX Equinox Console
3. One-X Portal and Video Soft phone / One X Communicator
4. One-X Mobile/ Preferred Mobile
5. IX Workplaces/Equinox Desktop and Mobile 6. Agent and CMS Supervisor
7. ASA – Avaya Site Administrator Tool
8. AACC Administrator, Supervisor and Agent
iPECS Cloud and UCP
1. All 9000 series handsets and Voicemail
2. UCE/UCS Softphone
3. UCE/UCS Mobile App
4. Phonelink
5. User Web Portals
5. Cloud Manager Web Portal/UCP Admin tool
6. Cloud and UCP Attendant Consoles
7. iCall (Tollring) Call Centre product
2. UCE/UCS Softphone
3. UCE/UCS Mobile App
4. Phonelink
5. User Web Portals
5. Cloud Manager Web Portal/UCP Admin tool
6. Cloud and UCP Attendant Consoles
7. iCall (Tollring) Call Centre product
Cisco
1. 78 and 88 series Handsets & Voicemail
2. Cisco Call Manager (CCM) & Self Care Portal
3. Jabber
4. Attendant Console Standard and Advanced Console (ARC)
5. UCCX/UCCE and Finesse Agent & Supervisor
6. CUIC Reporting
7. WebEx Meetings
8. WebEx Training Centre
9. WebEx Events Centre
2. Cisco Call Manager (CCM) & Self Care Portal
3. Jabber
4. Attendant Console Standard and Advanced Console (ARC)
5. UCCX/UCCE and Finesse Agent & Supervisor
6. CUIC Reporting
7. WebEx Meetings
8. WebEx Training Centre
9. WebEx Events Centre
Do You Want to Outsource Content Management?
Our flex team of experts from HR, Training, Coaching and Content Creation can help.
