How to choose the best partner training LMS for your organization

Software that makes it easier for you to train your business partners. Enable them to:

    1.  Easily follow and adhere to best practices and processes.

    2.  Track compliance with your training regimens.

As companies continue to grow and expand, the need for effective partner training becomes critical for success. A partner training LMS (Learning Management System) can provide the platform and tools needed to train partners effectively, but with so many options on the market, it can be challenging to determine which LMS is the best fit for your organization.

In this article, we will provide you with a definitive checklist for selecting the right partner training LMS. By considering the following key factors, you can ensure that you choose an LMS that will meet your training needs and help you achieve your training goals.

The idea is for your partners to be able to absorb your wisdom, processes, and best practices as quickly as possible. User experience (UX) plays a crucial role in the success of a partner training LMS.

A positive and easy UX will lead to increased learner engagement, higher rates of knowledge adoption, with better training outcomes. Ultimately the business partners become a valuable extension of your own business. You are sharing your values and deploying your services skillfully as if they were your own.

On the other hand, a negative UX will lead to frustration, disengagement, and decreased adoption. The challenges for business partner managers become significant as the 'knowledge transfer journey' is not as easy and straightforward as should be.

UX also has a role to play in reporting the outcomes of training. You want to be able to focus on those partners who are not as compliant as they should be and where associates might be struggling to reach the desired standard.

We have learned that great care must be taken with regard to training business partners and associates as 'co-employment litigation' can come into play if not handled correctly. This is covered in the next section.

The Partner Training LMS must be designed in such a way so as to protect you against claims for co-employment litigation. We can show you how this happens and the co-employment litigation protections built into our LMS.

Mobile Friendly User Experience - Learn anywhere, as needed, Just In Time: An outstanding Partner Training LMS will make it easy for any user to learn on their mobile. By adding into this the capability of searching and browsing topics and learning points the business partner user is able to quickly access the learning point, process or best practice along with top tips and advice.

In some engineering, manufacturing, and construction examples augmented reality can tremendously help. Glasses enable users to see/navigate content while keeping their hands free.

It is also possible to link the user to a central control room where 'subject matter experts' can be on hand to help lesser skilled engineers in the field complete tasks on the fly as both parties can see and hear what's going on and the 'master' can guide the junior. This hands-on approach to on-the-job training relies less on memory and more on experience and doing.

Just-in-time training can be accessed via search in a well-organized library of content or as we are more frequently seeing by linking large machines or factory lines to the LMS so that when error codes are triggered the operators are automatically sent the 'how to instructions for a given problem'. In essence giving the factory line or machine a voice, asking the human to assist.

In many scenarios line operators (even relatively new ones) are becoming a major asset to the support team reducing machine downtime and applying more complex repairs to save time and keep plants running.

Being able to integrate to disparate systems such as Single Sign On (SSO), Identity Management (IDM), and Enterprise Service Bus (ESB) of third-party software applications is important if more than a couple of hundred business process partners are to be trained. By automating user enrollment and content assignment will save many hours and reduce the day-to-day LMS Admin burden of Business Partner Training.

Customization options should be a major consideration when choosing a partner training LMS. Customization allows organizations to tailor the LMS to their specific needs and preferences, making it easier to effectively train partners and improve the overall training experience.

There are several benefits to customization when it comes to selecting the right partner training LMS. First, customization allows organizations to align the LMS with their brand and company culture. This helps to reinforce the company’s values and mission and creates a consistent experience for partners.

Second, customization options can help organizations to streamline their training processes. For example, an organization may want to add custom modules or reports to the LMS to cover specific topics that are relevant to their industry. This helps to ensure that partners receive the most relevant and up-to-date training.

It’s important to choose an LMS that can be customized to fit your company’s needs and branding. This will help to ensure that the LMS accurately reflects your company’s brand and cuture.

As your company grows, it's important to choose an LMS that can grow with you. An LMS that is scalable will allow you to add more learners and courses as needed. This will ensure that your training program remains effective and efficient, even as your company expands.

A good LMS should have robust reporting and analytics capabilities. This will allow you to track the success of your training program and make data-driven decisions to improve it. MOST IMPORTANTLY Custom reporting will provide you with insight into performance. For example how well are your business process partners:

    1.  Onboarding new talent, moving them to certified status and                 effectiveness.

    2.  Hours trained and automating the training budgets - paying for        training hours actually completed

    3. Associate retention rates.

    4. Associate rates of satisfaction/motivation/happiness etc

In situations where multiple business partners are used for example call centers or outsourced construction, being able to allow partners to compare peer performance can be very motivating in the drive for innovation and constant improvement.

Access to good support and training resources is essential when choosing an LMS. Your LMS provider should offer a variety of resources, including documentation, training videos, and live support, to ensure that you can effectively use the platform. The Create LMS support team is always on standby to help with possible issues or provide guidance to administrators, removing the burden of having to wrap your heads around what you might not understand (but there will barely be a need for this as the platform is itself is super-easy to use).

The ability to upload, organize, and distribute content is crucial for an effective training program. A good LMS should have content management capabilities that allow you to easily upload and distribute course materials to your partners. A platform that offers customizable content creation and management tools will also be beneficial, allowing you to easily upload, distribute, and track the success of your training materials. The content should also be accessible from multiple devices and include features such as gamification and assessments to keep learners engaged and motivated.. With Create LMS you can offer multiple training types such as eLearning, Face 2 Face, Blended Learning, Instructor Led Training, 121 Assessments while using multiple media formats such as SCORM, Video, Quiz, custom Instructor Led Assessments, Presentations, HTML, Surveys etc. A learning management system like Create LMS will greatly impact the success of your partner training program.

The ability to create and administer assessments and quizzes is an important feature of a good LMS. This will allow you to test your partners’ knowledge and ensure that they are retaining the information they have learned.

Gamification can greatly increase learner engagement and motivation. A good LMS should have gamification features, such as badges, leaderboards, and rewards, to keep learners engaged and motivated throughout the training process.

A mobile-friendly LMS is crucial for today’s on-the-go learners. A good LMS should be accessible from any device, including smartphones and tablets, to ensure that learners can complete their training from anywhere, at any time.

In conclusion, selecting the right partner training LMS requires a comprehensive evaluation of the different features and functionalities that are important to your organization.

The definitive checklist includes considering factors such as the user-friendly interface, customization options, reporting and analytics capabilities, compatibility with your current technology, and scalability. Moreover, it is essential to think about the learning needs of your partners, such as their preferred methods of learning, and to select an LMS that meets these needs effectively. With the right partner training LMS, you can create an effective training program that benefits your partners and your organization as a whole.

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